Frequently asked questions

FAQs

How long do 'First Aid Units of Competency' last?


As outlined by Work Safe Australia, CPR units of competency should be updated annually and other first aid units should be refreshed every 3 years. If you currently hold your CPR or First Aid Units of Competency please visit our refresher courses




What First Aid Course should I attend?


Work Safe Australia has developed a First Aid in the Workplace Code of Practice to provide practical guidance for persons conducting a business or undertaking on what training should be completed. This includes workplaces that are outdoors, mobile or remote. To download a copy of the code of practice go here. In summary First Aiders should attend training through a Registered Training Organisation (RTO), to obtain relevant nationally recognised statements of attainment. Provide First Aid provides competencies required to recognise and respond to common life-threatening injuries or illnesses, including life-support using cardiopulmonary resuscitation (CPR), and to manage the casualty and incident until the arrival of medical or other assistance. In low risk workplaces, first aiders are sufficiently trained if they can perform CPR and treat minor illnesses and injuries. Provide Advanced First Aid – provides additional competencies required to apply advanced first aid procedures. This type of training is suitable for some high risk workplaces. Provide First Aid in Remote Situations – provides the competencies required to administer first aid in a remote and/or isolated situation, including preparing for aero-medical evacuation. This type of training is suitable for high risk workplaces that are likely to have a major delay in accessing emergency services




What Constitutes a Wilderness First Aid Course?


In March 2013 a Nationally Recognised Skill Set SISSS00108 'Wilderness First Aid' was released that outlines the 5 units of competency that determine this skill set. Therefor a Wilderness First Aid Course should include all of these units of competency. The skill set can be download here.




What to bring on a course?


Survive First Aid Courses contain a lot of practical scenarios and demonstrations which will be conducted outside. During these scenarios you will be required to be a patient and therefor be asked to lay on the ground and have stage makeup applied for effective wounds etc. Please therefor wear comfortable appropriate clothing for all weather possibilities which will get dirty. In addition we will be asking you to improvise first aid resources such as splints, and ask you to ensure your patient is comfortable so please also bring a day pack with a shelter (tent/tarp), spare old clothing, walking poles, duct tape etc etc





Policies, Forms & Information

Student Handbook and Support


Survive First Aid has a detailed Student Handbook that helps to outline, general information when attending a course, preparing for your training, fees, charges and refunds, as well as detailing relevant forms. A copy can be found here: Student Information Handbook.In addition Survive First Aid 'Student Support Policy' and 'Services Referral List' can been found here: Student Support Services Policy Procedure & Student Support Services Referral List.




Employer Handbook


Survive First Aid has a detailed Employer Handbook that helps to outline, general information regarding attending a course, preparing for training, fees, charges and refunds, as well as detailing relevant forms. A copy can be found here: Employer Information Handbook.




Refund Policy


If you would like to apply for a refund or would like to know more about our policy please download our 'Refunds Policy and Procedure', including a refund application form here: Policy & Procedure - Refunds.




Complaints Policy


If you have a complaint regarding a course or staff member or wish to appeal a assessment decision please download our 'Complaints Policy and Procedure', including a complaints form here: Policy and Procedure Complaints and Appeals & Complaints and Appeals Form




Training & Assessment Policy


Survive First Aid is committed to providing a enjoyable learning environment, that takes into account adult learning principles. Please download our 'Training and Assessment Policy' for more information here: Policy - Assessment




Change of Details Policy


If you have changed your personal details since enrolment with Survive First Aid please update us so we can keep you records up to date. Please find a 'Change of Details Policy' and form here: Change of Details Form.




Withdrawal from a course


If you would like to withdrawal from a upcoming courses please download the 'Withdrawl Form' here: Withdrawal Form.




Cancelation Info


If Survive First Aid cancels a courses the all participants are entitled to a full refund. A refund application can be found here: Policy & Procedure - Refunds.




Privacy Statement


Survive First Aid is committed to protecting all participants personal information. Details can be found here: Privacy Statement.




RPL Process


Survive First Aid is committed to acknowledging Recognition of Prior Learning. As such we have a detailed RPL kit for this students that wish to apply for RPL. If you would like to apply for RPL please contact our 'Student Support Manager' to discuss the process support@survivefirstaid.com.au




Credit Transfer


Survive First Aid is committed to acknowledging units of competency issued by another RTO. In the event a student would like to apply to credit transfer a unit(s) of competency already achieved with another RTO please contact our 'Student Support Manager' to discuss the process support@survivefirstaid.com.au




Lost your Statement of Attainment


If you have lost your 'Statement of Attainment' detailing your units of competency that you achieved on a course, you can contact the 'Student Support Manager' at leah@survivefirstaid.com.au for a replacement.





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